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Welcome to my case studies — where UX design meets business impact.
I believe great products come from a mix of curiosity, craft, and collaboration. My work blends research, design, and strategy to solve real problems — not just make things look good. Explore these case studies to see how I bring thoughtful, user-centered design to life.
Returned Payment Automation
Designed an automated workflow to help property managers recover bank fees from returned payments, saving time and reducing errors.
Amenity Booking
Created a full-featured booking system for residents and managers, complete with approvals, availability settings, and calendar views.
Resident Calendar
Developed a resident-facing calendar experience to centralize amenity bookings, community events, and notifications.
Architectural Requests
Redesigned the submission and approval process for architectural change requests, improving usability for both residents and boards.
Current case studies
I believe great products come from a mix of curiosity, craft, and collaboration. My work blends research, design, and strategy to solve real problems — not just make things look good. Explore these case studies to see how I bring thoughtful, user-centered design to life.
Returned Payment Automation
Designed and tested a new workflow to automate NSF fees, late charges, and resident notifications. The feature reduces manual work, protects fee revenue, and gives property managers flexible control across portfolios. Beta testing showed strong adoption and high usability.
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Amenity Booking
(work in progress)
Designed and launched a new feature for property managers and residents to reserve shared amenities. Created end-to-end booking, approval, and scheduling workflows, replacing manual processes and enabling future monetization.
Resident Calendar
(work in progress)
Created a centralized calendar to help residents stay informed and engaged by surfacing events, amenity bookings, and key communications in one clear, accessible view.
Today, I plan to continue my upward trajectory by focusing on both innovation and impact.
I aim to further integrate advanced technologies like machine learning and automation into my strategies to provide clients with even more personalized and data-driven solutions. My goal is to help businesses navigate an increasingly competitive landscape by offering tailored digital marketing strategies that drive real business outcomes. Additionally, I plan to expand my reach internationally while staying true to my local roots. I’ll continue to build strong relationships within the community, empower my work, and provide exceptional value to all my clients.