Case studies

Real projects. Real impact. A look into how I solve problems with thoughtful design and research.

Case studies

Real projects. Real impact. A look into how I solve problems with thoughtful design and research.

Welcome to my case studies — where UX design meets business impact.

I believe great products come from a mix of curiosity, craft, and collaboration. My work blends research, design, and strategy to solve real problems — not just make things look good. Explore these case studies to see how I bring thoughtful, user-centered design to life.

Returned Payment Automation

Designed an automated workflow to help property managers recover bank fees from returned payments, saving time and reducing errors.

Amenity Booking

Created a full-featured booking system for residents and managers, complete with approvals, availability settings, and calendar views.

Resident Calendar

Developed a resident-facing calendar experience to centralize amenity bookings, community events, and notifications.

Architectural Requests

Redesigned the submission and approval process for architectural change requests, improving usability for both residents and boards.

Current case studies

Returned Payment Automation

Designed and tested a new workflow to automate NSF fees, late charges, and resident notifications. The feature reduces manual work, protects fee revenue, and gives property managers flexible control across portfolios. Beta testing showed strong adoption and high usability.

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Amenity Booking

Designed and launched a new feature for property managers and residents to reserve shared amenities. Created end-to-end booking, approval, and scheduling workflows, replacing manual processes and enabling future monetization.

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Resident Calendar

Created a centralized calendar to help residents stay informed and engaged by surfacing events, amenity bookings, and key communications in one clear, accessible view.

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Let's Build Something Meaningful Together

Whether you're looking to improve your user experience, build a modern website, grow your business through digital marketing, or explore practical AI solutions, I'm here to help. Every project begins with understanding your goals and creating solutions that deliver measurable results.